FAQ
TicketScout is designed for travelers who already booked the trip and then discovered the tickets were already sold out. These answers explain what the service does, what it does not do, and where paid push delivery fits in.
TicketScout monitors official monument ticket and reservation inventory around the clock. We compare newly available slots against the dates, times, monument, and party details you saved in your alert. We monitor the minute-to-minute availability so you don't have to. When a match appears, TicketScout sends a notification with a direct link so you can book on the official site.
By default, TicketScout is an alerting service that notifies you when matching availability is found so you can book on the official site. However, with the Autopilot add-on, TicketScout will automatically book tickets for you the moment a match is detected — using your saved party details to complete the reservation instantly.
No. Availability can disappear in seconds, and other travelers may book the slot before you complete checkout. TicketScout notifies you quickly, but it cannot guarantee the slot will still be there when you click through — this is where having Wanderlust status matters the most! Better yet, simply add Autopilot and we'll book for you the moment we find matching availability.
TicketScout currently supports Eiffel Tower, Arc de Triomphe, and Notre Dame in Paris.
Not yet! We launched with the three most popular Paris attractions but we're working on adding more all the time. If there's a monument you feel particularly passionate about, email us at [email protected].
Some monument booking flows require the exact party size — and sometimes names and ages — to reveal real availability. TicketScout stores this information so your alert matches actual booking conditions. We never share this information with anyone — it is only shared with the official ticketing agency when booking on your behalf, per our Privacy Policy.
That depends on your plan. Wanderer is limited to one active alert with a 7-day monitoring window. Explorer supports up to two monuments with Email + SMS delivery. Globetrotter supports up to five monuments with priority delivery including Pushover. Paid plans stay active for 31 days.
Pushover delivers push notifications to your phone in under 5 seconds — far faster than email for same-minute openings where every second counts. We cover your Pushover license for Globetrotter users — download the Pushover app for Android or iPhone and TicketScout sends you a setup link automagically!
You can use the free Wanderer monitoring window without Pushover. Globetrotter plans include Pushover setup — we cover the license cost. Just download the Pushover app and TicketScout sends you a setup link automagically!
Yes. You can pause or delete the alert from your dashboard after you secure tickets, or update the alert criteria if you want TicketScout to keep monitoring for a better time.
No. TicketScout is an independent alerting service. It is not affiliated with, endorsed by, or operated by the Eiffel Tower ticket office, Société d'Exploitation de la Tour Eiffel (SETE), Centre des monuments nationaux, the official Notre Dame reservation platform, or any other monument operator.
Use the forgot-password link on the sign-in page. You'll receive a password reset email — follow the link to set a new password and you're back in.
Email us at [email protected]
