Acceptance of terms
By accessing or using TicketScout, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the service.
Terms of Service
These Terms of Service ("Terms") govern your access to and use of TicketScout, including the website, dashboards, alerts, notifications, and related services operated by TicketScout ("we," "us," or "our").
Effective date: April 17, 2026
By accessing or using TicketScout, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the service.
TicketScout is a monitoring and notification service that matches travelers with real-time ticket and reservation inventory directly from official monument and point-of-interest booking sites. TicketScout does not sell tickets, does not hold inventory, does not control third-party availability, and does not guarantee that any ticket or reservation will remain available by the time you attempt to book it. TicketScout is not a ticket reseller, broker, or secondary marketplace.
TicketScout is independent and is not affiliated with, endorsed by, or operated by any monument operator, ticket office, booking platform, or reservation platform. That includes, without limitation, Société d'Exploitation de la Tour Eiffel (SETE), Centre des monuments nationaux, and the official Notre Dame reservation platform. Monument and operator names appear only to identify the sites and services users want to monitor.
You must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account. The receipt of a signup confirmation or order summary does not constitute acceptance of an order; we reserve the right to limit quantities, refuse service, or cancel accounts at our discretion.
When you purchase a TicketScout plan, you are paying for access to our monitoring and alert service for a fixed monitoring window (7 days for Wanderer, 31 days for paid plans). This fee covers TicketScout's monitoring, notification delivery, and — if you add Autopilot — automated booking on your behalf.
Monument ticket costs are separate. When tickets are purchased — whether by you manually or by TicketScout Autopilot on your behalf — the ticket price is charged directly by the official monument operator or ticketing platform, not by TicketScout. TicketScout does not charge a markup on ticket prices, ever. You pay the same price you would pay booking directly on the official site.
Paid plans are billed as one-time purchases with no auto-renewal. Unless otherwise stated at checkout, alerts begin when created and expire at the end of your monitoring window. Payments are processed securely by Stripe. TicketScout does not store credit card information.
TicketScout may send notifications by email, Pushover, SMS, or other methods available on your plan. Delivery timing varies based on third-party systems, connectivity, device settings, and provider limitations. TicketScout is not responsible for delays, filtering, carrier blocking, or failures outside its control.
If you opt in to SMS alerts, you consent to receive automated ticket availability text messages from TicketScout to the phone number you provide. Messages are sent only when matching availability is detected for your configured monuments and dates.
If you purchase the Autopilot add-on, you authorize TicketScout to act as your designated booking agent in a narrow and specified capacity:
Monument tickets purchased through official booking sites — whether booked manually by you or automatically by TicketScout Autopilot — are transactions between you and the official ticketing operator. TicketScout does not process, hold, or intermediate payment for monument tickets. All monument ticket sales are final. TicketScout cannot assist with changing, refunding, cancelling, transferring, or reselling tickets after purchase. For refund or exchange requests, contact the official monument operator directly.
TicketScout links users to third-party booking and reservation sites. Those sites have their own terms, privacy practices, and availability systems. TicketScout is not responsible for their content, availability, pricing, checkout behavior, or booking outcomes. Use of third-party sites is at your own risk.
All content on this site, including text, graphics, logos, images, and software, is the property of TicketScout and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content from this site without express written permission.
TicketScout may suspend, restrict, or terminate access if it believes a user has violated these Terms, abused the service, created security or legal risk, or used the service in a way that harms TicketScout or others. We reserve the right to refuse service to anyone without prior notice.
TicketScout is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, TicketScout disclaims all warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted or error-free operation.
To the fullest extent permitted by law, TicketScout and its operators shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of the service, including but not limited to lost bookings, missed opportunities, delayed notifications, third-party checkout failures, or data loss — even if previously advised of the possibility of such damages.
These Terms shall be governed by and construed in accordance with the laws of the State of Alabama, United States, without regard to its conflict of law provisions.
We may update these Terms from time to time. If we make changes, we will update the effective date at the top of this page. Continued use of TicketScout after changes are posted constitutes acceptance of the revised Terms.
If you have questions about these Terms, contact us at [email protected].